Got Questions? We've Got Answers!
Explore our comprehensive FAQ section to learn everything about our lawn care services. From fertilization schedules to billing policies, we’ve got you covered!
1. How are the applications composed?
Early Spring: Application includes nitrogen for spring greenup. Depending upon soil temperatures, growing conditions and the date of your first treatment it may also include pre-emergent herbicide and broadleaf herbicide Late Spring: Blanket application of broadleaf herbicide for weed control. Granular pre-emergent control for crabgrass (if not done in first application) Nitrogen fertilizer with micronutrients will be added to improve summer hardiness. Application includes nitrogen fertilizer, (Fe) iron, (Mn) manganese, and broadleaf herbicide.
Summer: Apply our summer-formulated fertilizer with micronutrients and organic material. Weed control is applied as needed. Application includes nitrogen fertilizer and spot treament of broadleaf herbicide. Fall: Apply a time-released balanced fertilizer and broadleaf herbicide blanket treatment. Application includes nitrogen fertilizer and broadleaf herbicide. Late Fall: Apply a quick-release nitrogen fertilizer to promote a strong root system throughout the winter and ensure early spring green-up.
Early Spring - April 1st-May 1st:
Pre-Emergent (Crabgrass Control) – Granular, Fertilizer – Granular
Late Spring - May 1st-June 15th:
Pre-Emergent(Crabgrass) & Fertilizer-Granular, Broadleaf Weed Control-Liquid
Summer - June 1st-July 31st:
Fertilizer-Granular, Spot Treat Weeds-Liquid
Fall - August 1st-September 30th:
Fertilizer-Granular, Broadleaf Weed Control-Liquid
Late Fall - October-November:
Winter Fertilizer-Granular
These are approximate windows because we time our treatments based on soil temperatures and weather conditions to ensure the products applied work as intended. Subsequent applications will be timed every 4-5 weeks from your first application, with your last application coming in the fall.
2. I have crabgrass in my lawn.
The best way to control crabgrass is to apply a pre-emergent so it does not get a chance to start growing. If it has already established itself there are post emergent treatments we can apply to kill it. If you have a 4 or 5 lawn application program, these treatments are included.
3. You treated my lawn recently, why do I still have weeds?
Weeds begin to curl and disappear in 2-3 days, but it may take up to two weeks before they are completely gone. Unusually hot weather, a heavy rain after your treatment, or mowing immediately after treatment can reduce control. If the issue persists, please let us know and we will be glad to investigate additional steps that can be taken to help get your lawn in top shape.
4. What is your re/spray policy?
If the weeds do not die after the number of days required for results, we will provide a free re-spray if the request is within 14 days of your last regularly scheduled treatment. For any re-spray requests made after 14 days of your latest application; the next treatment will be applied instead of a service call at your regular treatment cost. The free re-spray is only for 4 & 5 application customers.
5. How long before the weeds die?
Weed control is dependent on the temperature. A general rule of thumb is the colder the evening temperature the longer it takes for weeds to die. Cold evening temperatures– may take 14 to 21 days to see results. Warm evening temperatures– should show results within 7-10 days.
6. Do you use granular or Liquid products?
We use both liquid and granular depending upon the application. All our fertilizer is granular, which is more effective than liquid because we can apply a mix of fast and slow release fertilizers. Having a mix of both means that your lawn is fed continuously. Granular fertilizers are also easier to spread throughout the lawn so it is less likely that we will miss an area. Our weed control treatments are liquid, which is the most effective way to kill weeds that are present in your lawn at the time of application. The liquid is absorbed directly into the plant leaves causing them to die much more quickly than a granular application.
7. When is it safe to get back on my lawn?
When the lawn is dry (typically 2-4 hours), it may be used as normal.
8. Yard Access
Your gate must remain unlocked for the full day of your scheduled service. If you prefer not to unlock your gate, we recommend that you use combo locks and that you provide us with the password or combination. Sorry, we are unable to send our technician back or issue any credit for not treating inside a locked, fenced area.
9. Pets
We appreciate your letting us know if you have any pets that are kept outside so that your technician will be aware of them. Please leave your pet inside on your scheduled service day. Our lawn treatments are safe after they have dried (2-4 hours after an application). Please pick up all pet droppings, toys, large bones, large rocks, etc. the day before we treat your lawn. We do our best to avoid these items, but we do not want to spray weed killer on something your dog plays with, or your children’s toys.
10. The technician was only here for 8 mins, there is no way he did a good job.
It is not how long a technician is at your home that matters, but the care taken when applying the product that makes the difference. We use powered spreaders/sprayers that cover a larger area than a push spreader allowing for great efficiency. In open areas our sprayers can cover a path over 8’ wide at a time. Because of this we can treat an average-sized yard in less than 10 minutes if there are not too many obstacles to drive around.
1. When is the best time to seed my lawn?
We recommend to seed after the extreme heat of August has ended. Seeding early in the fall allows the seed to germinate and set roots yet this year. Seeding later in the season, the seeds will remain dormant in your lawn until the warm temperatures of next spring when they will begin to grow.
2. I do not see any plugs after my aeration.
Depending upon your soil type the soil plugs can be hard to find. Sandy soils allow the plugs to break down very quickly, almost as soon as we pull them out of the soil. If you have a thick, lush lawn that is mown high, plugs can be hidden in the grass. Check areas where there is less grass to see if you can see the plugs or holes in the lawn there.
3. I just had my yard aerated, and my lawn is a mess.
Aeration pulls up plugs that are about 2-3 inches long from your lawn. These plugs of soil will break down very quickly sitting on the surface of the lawn from rain, watering, and normal mowing. You should not remove the plugs; the natural breakdown of the plugs adds nutrients back into your lawn for the upcoming season.
4. Do I really need aeration?
Yes! Typically, turfgrass roots only grow 1-2 inches deep. Core aeration removes a cylindrical core, approximately 2-3 inches deep, creating a physical opening in the soil. This opening allows water and nutrients (fertilizer) to penetrate deep into the soil. Aeration encourages roots to grow deeper and denser, making your lawn more resilient to drought and weed infestation. Overseeding while aerating is the most effective because all the little holes in it will provide the perfect place for the new grass seeds to sprout.
Aeration is one of the single most effective practices to help your lawn thrive. We suggest one visit per year in the fall with over-seeding. However, for difficult soil conditions, or if you are looking for the ultimate lawn, a spring aeration will help improve the lawn faster.
5. Do I need to prep my lawn prior to aerating?
We ask that you mark your sprinkler heads with a flag before we aerate the lawn so we can avoid those areas. While not common, sometimes sprinkler heads are damaged by equipment. We are not responsible for damage from aeration to buried lines, dog fences, sprinklers, TV cables, etc.
6. I have tire tracks in my lawn
Our equipment uses wide, low-pressure tires to minimize any damage to your lawn. If you see tire tracks, they should go away within a day. If they last more than 24 hours your lawn could be thirsty – check to see when the last time it was watered.
1. Change or Skip Service
If for any reason, you need to cancel or skip a service, please contact us at least 24 hours in advance by phone, or e-mail us at pys@precisionyardservices.com. We will make every effort to make the change if you contact us within 24 hours, but with no guarantees. After a skip, your service will be picked back up on the next scheduled service date for your yard. Our crews will not decide if your yard needs to be cut, so you will need to call or email us to cancel or skip a scheduled mowing.
If we arrive and are unable to complete your service (construction, other services being done to property, excessive amount of pet droppings, etc.) and we were not notified in advance to skip, you will be charged a trip fee of $30
2. What happens if it rains?
As a professional lawn care company, our clients expect us to keep their grass mowed on schedule. This requires us to make good judgement calls on when to delay a mow. During months of the year when your lawn is actively growing it is better for us to come out and mow the lawn wet than it is to skip the lawn and run the risk of it going multiple weeks without a cut. There are times when ruts may be created in your lawn due to the lawn being wet when mowed. These ruts are almost always temporary and self fix as the lawn dries out.
If you ever feel like your lawn is too wet to be mowed on your scheduled day please contact us right away and we will be happy to skip your service. We do our best to make the best decision for our clients but because of the subjectivity of this type of situation it can be hard to get right every time for every client’s preferences.
3. Yard Access
Your gate must remain unlocked for the full day of your scheduled service. If you prefer not to unlock your gate, we recommend that you use combo locks and that you provide us with the password or combination. Sorry, we are unable to send our crews back or issue any credit for not servicing inside a locked, fenced area.
4. Pets
We appreciate you letting us know if you have any pets that are kept outside so that your technician will be aware of them. Please leave your pet inside on your scheduled service day. Please pick up all pet droppings, toys, large bones, large rocks, etc. If we find excessive amounts of pet droppings, you will be charged an equipment cleaning fee of $20. There is also a chance that we will have to skip your service for that day.
5. The crew was only here for 10 mins, they mowed too fast.
It is not how long the crew is at your home that matters, but the care taken when mowing/trimming that makes the difference. We use high-end commercial grade lawn mowers. This equipment can cover a much larger area than a standard mower typically found at a big-box store. Because of this we can mow an average-sized yard in less than 20 minutes if there are not too many obstacles to drive around.
6. Service Days/Delays
Our mowing crews work Monday through Thursday. If necessary, they will use Friday and possibly Saturday to help make up for any weather delays. Several factors can affect our schedule, so we cannot guarantee an exact time or specific time range. We will try to update you if the crew is delayed. However, since the crews often work into the early evening, the office might be closed. You will be given an update as soon as possible the following day.
7. Do you only offer weekly mowing?
Yes, We price our service for weekly mowing. If you skip a mowing service, unruly and irregular grass growth can develop. It also can take the crews longer to mow and blow excess grass around. If you skip a service and this happens, you might be charged a service fee.
1. What do the cleanups consist of?
- Spring Cleanup: picking up any leftover leaves, sticks and debris that has accumulated over the winter and dethatching the lawn. This is a rake dethatch attachment, NOT a power rake dethatcher.
- Fall Cleanup: clean-up, removal and disposal of leaves, sticks and debris
- Trimming of perennials is upon request only.
- Final price based on man hours
- Invoice will be sent after service is complete
2. When are cleanups scheduled?
- Spring Cleanups are typically done April 1st- May 1st.
- Fall Cleanups are typically done Oct 20th- Nov 30th. We try to wait as long as possible to make sure the leaves have a chance to fall, but we run the risk of a snow event. If it does snow, most times we can wait for it to melt and continue working the list.
- We work area by area; you will not be notified as our schedule changes too much depending on how long each property takes us.
1. What are the details of the Irrigation Startup and Shut down.
Start- Up: We will turn the system back on, checking for leaks, adjusting sprinkler head alignment.
Shut- Down (Blowout): We drain all remaining water from the pipes and sprinkler heads by using an air compressor. This prevents freezing in the cold weather. We ask that the water to system is turned off (usually in the basement) and we have access to control box (usually in garage).
2. When are the Start-up and Shut-Down completed?
Start-Ups are typically done April 15th-May 31st.
Shut- Down are typically done Oct 1st-Nov 15th.
Shut- Down are typically done Oct 1st-Nov 15th.
3. How do you price Irrigation Services?
Start-Up and Shut-Down are based on how many zones you have. Irrigation Repairs are based on an hourly rate plus parts.
1. What if I have a service concern?
There are several ways for you to communicate all concerns or questions. If the issue is about the lawn service, the tech/crew lead may be able to resolve it on the spot.
If your question is about your account, adding services, or billing issues, you may call our office at 612-290-9100 during normal business hours (Monday through Friday). You may also email our office directly at pys@precisionyardservices.com
2. Do you guarantee your services?
We guarantee our 4 and 5 application weed control/fertilization, services. We will come back to re-spray any actively growing weeds if it is requested between 14-21 days from the previous application. If a special product application is needed, a service charge may apply.
3. Can I cancel services?
We strive for your complete satisfaction with every service we provide. There is no obligation by either party to continue service and you may cancel service at any time. We hope that you stay with us for the entire season, and we promise to make every effort to earn your business loyalty.
1. Starting January 1st, 2024, all lawn care customers will be required to have a credit card on file.
Mowing Customers: Your invoice will be emailed on the last business day of the month. Your mowing dates for the month will be listed on the invoice. Your card on file will be charged between the 1st and 7th of the following month.
Fertilizing/Weed Control /Aeration/Overseed Service: Following the completion of your service invoices will be sent and card on file will be charged on the same day.
Irrigation Services/Cleanup Service: Following Completion of service, invoice will be sent along with a date your card will be charged.
2. Adding Credit/Debit Card on file (After you approve the estimate)
If you don’t already have a card on file, you will receive an email with a link to add your card to our PCI compliant system. You can also call the office (612-290-9100) to add the card over the phone. Once in the system, we will only be able to see the last four digits and expiration date.
